Get in Touch
Have a question? We're here to help.
Browse the FAQ below for quick answers to common questions. If you don’t find what you need, send us a message using the form at the bottom of this page and our team will get back to you within 1-2 business days.
Frequently Asked Questions
Your organization will provide you with a portal URL and login credentials. If you haven’t received them, contact your HR or wellness program coordinator.
Click “Forgot password” on the sign-in page and follow the email link. If you still can’t get in, use the contact form to reach support.
Yes. We are HIPAA-compliant and encrypt all personal data in transit and at rest. We never sell your information. See our Privacy Policy for full details.
Absolutely. The portal is fully responsive and works on any modern browser — desktop, tablet, or smartphone.
Visit “My Learning” from the main menu to see in-progress courses, completed work, and recommended next steps.
Many articles and printable resources can be downloaded as PDFs. Look for the download icon at the top of supported content.
Billing is handled by your organization’s administrator. For platform-specific billing inquiries, use the contact form on this site.
We publish new articles and wellness content weekly, with new courses and programs released throughout the year.
Still need help? Send us a message and we’ll get back to you within 1-2 business days.
Response Times
Our support team typically responds within 1-2 business days.